How could
talking to a worker at a service help?
Counsellors
can listen to you and give you support, ideas and information
on what you could do. A domestic violence service can talk to
you about abuse in relationships. A sexual assault or rape crisis
service can support you if you have been sexually assaulted or
raped by your boyfriend, or by anyone else. Most of these services
can talk to you and provide support and information over the telephone,
and will refer you to see a counsellor in person if you want to.
You might
feel nervous about ringing a service. If so, it might help to
ring first with a few questions about who they are and how their
service works, before you talk about your situation. You don’t
have to give your name, and you can just hang up if you feel uncomfortable.
If you want to, the counsellor on the phone can refer you to someone
you can talk to face to face. If you are worried that a worker
might not keep what you tell them confidential, ask them about
their policy on confidentiality.
All services listed below are free.
There are
services that provide online counselling or email assistance.
They are listed below in the National section.
| National
| VICTORIA | NSW | ACT
| NT | QLD | SA
| TAS | WA |
Services for men who want to change their violent
behaviour
Services
in the USA
National
Services:
Kids
Help Line
Telephone counselling for children
and young people. This service also provides support for Australians
under 18 years old through email and online counselling. Check
out their website for details.
Freecall: 1800 551 800
LifeLine
telephone counselling (general)
Ph: 131 114
Police
or Ambulance
Ph. 000 in an emergency for police or ambulance
Translating
and Interpreting Service
Phone to gain access to an interpreter in your own language
Ph: 131-450
Lawstuff
Provides a
website on the law. If you are from
Australia you can email a lawyer for advice about how to use
the law in Australia to protect you from violence. See their website
for details.
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Services
in Victoria:
Domestic
Violence and Incest Resource Centre, 292 Wellington St
Collingwood VIC, 3066
We can refer you to a local service that can support you.
Ph: (03) 9486-9866 9am-5pm Mon-Fri. TTY (Hearing Impaired) Ph.
9417-1255
Action
Centre 277 Flinders Lane Melbourne
General and sexual assault counselling, referrals and medical
services for young people.
Ph. (03) 9654 4766 or country Free Call Ph. 1800 013 952
FrontYard
Melbourne Youth Support Services, 19 King Street Melbourne
For information, referral to emergency housing, legal and health
services.
Ph. 9611 2411 or FREE call from a landline on 1800 800 531; After hours (5-8pm weekdays and 10am-6pm weekends) ph. 9614-3688. www.frontyard.org
Women's
Information and Referral Exchange (WIRE). Melbourne
Information, support and referral for women.
9am – 5pm Mon-Fri. Ph. 1300-134-130
Women's
Domestic Violence Crisis Service of Victoria
Crisis support, information, referral to safe accommodation
(refuge) for women experiencing abuse in their relationships.
24 hrs. Ph. 9373-0123, or Country toll free : Ph. 1800 015 188.
Centre
Against Sexual Assault (CASA)
Crisis support, counselling, and information for people who have
been sexually assaulted - either as children or as adults. Ph. 1800 806-292 (24 hours, 7 days). A counsellor will answer your call and help you to find your nearest CASA service.
Immigrant
Women’s Domestic Violence Service
For immigrant women who are victims of domestic violence
Mon-Fri 9.30-5.30. Ph. 9413-6800
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New
South Wales:
Domestic
Violence Line
24hr
telephone support and referral .
Ph. 1800 656 463 or TTY: 1800671442
Rape Crisis
Centre
Ph. (02) 9819-6565. Country Toll Free Ph. 1800-424-017. TTY: 981
43 49
Immigrant
Women’s Speakout Association
For migrant & refugee women who are victims of violence.
Counselling, bilingual workers
Mon-Fri 9-5
Ph. (02) 9635-8022
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ACT:
Domestic
Violence Crisis Service
24hr telephone counselling, referral.
Ph. (02) 6280-0900 TTY: Ph. (02) 6247-0893
Canberra
Rape Crisis Centre
(24 hr) Ph. 6247-2525
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Northern
Territory:
Domestic
Violence Crisis Service
Darwin, 9-5 Mon-Fri Ph.
(08) 8945-6200
Crisis
Line
General crisis counselling (24hr)
Ph. 1800 019 116
Sexual
Assault Referral Centre
Counselling, support, information, & 24hr crisis care
for recent sexual assault
Darwin: Ph. (08) 8951-5884
Ruby Gaea
House
Sexual assault counselling service
Mon-Fri 8.30-5.
Ph. (08) 8945-0155
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Queensland:
Domestic
Violence Telephone Service
Ph. 1800 811 811 or TTY: 1800 812-225
Statewide
Sexual Assault Help Line
1800-010-120
Brisbane
Rape & Incest Crisis Centre
Ph. (07) 384-1206 or country callers Ph. 1800 242526
Zig Zag
Young Women’s Resource
Brisbane, Mon-Fri 9-5 Ph. (07) 3843-1823
Immigrant
Women’s Support Service
Support for immigrant or refugee women victims of domestic
violence, bilingual workers
Mon-Fri 9-5. Ph: (07) 3846-3490 (domestic violence) or (07) 3846
5400 (sexual assault)
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South
Australia:
Domestic
Violence Crisis Service
Telephone and face to face counselling, referral to safe accommodation
1300
782 200 (24 hours)
Domestic Violence Helpline
Telephone counselling & information about services for those affected by abuse or who are troubled by their own behaviour
Ph. 1800 800 098
(24 hrs)
Crisis
Care
After hours crisis support (violence and abuse, suicide, child
protection etc)
4pm-9am plus weekends & public.hols. Ph. 131 611
Yarrow
Place(North Adelaide)
Rape & sexual assault service 9-5 Mon-Fri
Ph. (08) 8226-8777 or 1800 817 421
or call 24hr service for recent sexual assault Ph. 8226-8787
Women’s
Information Service of South Australia
Ph. (08) 8303-0590 or 1800 188 158
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Tasmania
Domestic
Violence Crisis Service
Moon-Fri 9am-Midnight, weekends 4pm-midnight.
Ph. (03) 6233 2529 or 1800 633 937
Sexual
Assault Support Services
Telephone and face to face counselling
Hobart & Southern: Ph. 6231 1811 (24hr – paging service after
hours).
Launceston: Ph. (03) 6334-2740. Nth West: Ph. (03) 6431 9711
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Western
Australia:
Women’s
Refuge Group
Telephone support, referral to safe accommodation
9-5 Mon-Fri. Ph. (08) 9227-1642
Crisis
Care Unit
24hr crisis support (violence, child protection, suicide,
etc)
Ph. (08) 9325-1111 or 1800 199-008. TTY: (08) 9325-1232
Sexual
Assault & Referral Centre
Telephone and face to face counselling, female doctors
24hrs. Ph. (08) 93401828 or 9340 1820 or country callers Ph. 1800
199-888
Women’s
Refuge & Multicultural Service
Outreach support for immigrant women who are victims / survivors
of domestic violence
Ph.(08) 9325-7716
Relationships Australia
1300 364 277
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Services
for men who want to change their violent behaviour:
National
- Lifeline Ph. 131 114
Victoria
- Men's Referral Service.
ACT
- Domestic Violence Crisis Service (02) 6280-0900
NSW
- Relationships Australia Ph. (02) 9635 9311
Northern
Territory - Crisis Line 1800 019 116
Queensland
- Men's Info Line 1800 600 636
South Australia
1800 800 088
Tasmania
- Centacare. Ph. (03) 6278 1660
Western
Australia - Men's Helpline 1800 000 599, or
Relationships Australia 1300 364 277
USA
See the list
of services in the USA on the Feminist
Majority Foundation domestic violence crisis line listing
*For organisations
that want to add their details to this list, please email us at
dvirc@vicnet.net.au.
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